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  • Writer's pictureXceptional Team

Leveraging Social Media for FEC Success: Content Ideas and Strategies

In the digital age, social media is a powerful tool for family entertainment centers (FECs) to connect with their audience, build a community, and drive traffic. Leveraging social media effectively requires a strategic approach and engaging content. Here are some ideas and strategies to help your FEC succeed on social media.

1. Showcasing Your Activities and Attractions

One of the most effective ways to engage your audience is by showcasing the fun and excitement your FEC offers. Use the following content ideas:

  • Highlight Key Attractions: Share high-quality photos and videos of your most popular attractions, such as arcade games, laser tag, mini-golf, or trampoline parks. Include action shots of guests having fun.

  • Behind-the-Scenes Content: Give your audience a glimpse behind the scenes with photos and videos of your staff preparing for events, setting up new attractions, or maintaining the facility. This adds a personal touch and builds trust.

  • Live Streams: Use live streaming features on platforms like Facebook and Instagram to broadcast events, new attraction unveilings, or Q&A sessions with your staff.

2. Engaging Your Audience with Interactive Content

Interactive content can significantly increase engagement and build a loyal following:

  • Contests and Giveaways: Run contests and giveaways where followers can win free passes, merchandise, or party packages. Encourage participants to like, share, and comment to enter.

  • Polls and Surveys: Use polls and surveys to gather feedback from your audience on new attractions, event ideas, or improvements. Platforms like Instagram Stories and Twitter offer easy-to-use poll features.

  • User-Generated Content: Encourage guests to share their experiences at your FEC by posting photos and videos with a specific hashtag. Feature this user-generated content on your social media pages to build community and trust.

3. Promoting Events and Special Offers

Keep your audience informed about upcoming events and special offers:

  • Event Announcements: Regularly post about upcoming events, such as themed nights, special performances, or holiday celebrations. Create eye-catching graphics and include all necessary details.

  • Flash Sales and Discounts: Promote limited-time offers and discounts to create a sense of urgency. Use countdown timers in your posts to emphasize the limited availability.

  • Exclusive Social Media Offers: Provide exclusive discounts or promotions to your social media followers. This incentivizes more people to follow your pages and engage with your content.

4. Building a Community Through Engagement

Engaging with your audience on social media helps build a sense of community and loyalty:

  • Respond to Comments and Messages: Actively monitor and respond to comments and direct messages. Show appreciation for positive feedback and address any concerns promptly.

  • Feature Customer Stories: Share testimonials and stories from satisfied customers. Highlight special moments, such as birthday parties or family outings, and tag the guests if they consent.

  • Collaborate with Influencers: Partner with local influencers and bloggers to reach a broader audience. Invite them to your FEC for a free visit and encourage them to share their experience with their followers.

5. Consistency and Scheduling

Maintaining a consistent posting schedule is crucial for social media success:

  • Content Calendar: Create a content calendar to plan your posts in advance. Include a mix of promotional, interactive, and engaging content to keep your audience interested.

  • Optimal Posting Times: Research and identify the best times to post on each platform to maximize reach and engagement. Use analytics tools provided by the platforms to track and adjust your strategy as needed.

  • Quality over Quantity: Focus on creating high-quality content rather than posting frequently. Engaging visuals, well-written captions, and relevant hashtags can significantly increase the impact of your posts.


Leveraging social media effectively can significantly enhance your FEC’s visibility, engagement, and customer loyalty. By showcasing your activities, engaging your audience with interactive content, promoting events and special offers, building a community, and maintaining consistency, you can create a robust social media presence that drives success for your FEC.

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